Years Of Experience
Projects Completed
Certifications
My Skill Set
Skilled in TCP/IP, DNS, DHCP, VLANs, and packet capture techniques to analyze traffic behavior and detect network-level anomalies.
Experienced with SIEM tools, alert investigation, IOC detection, and event triage to identify suspicious activity and potential threats.
Proficient in Linux/Windows administration, scripting, Nessus/OpenVAS scanning, and applying remediation based on CVSS severity analysis.
Why Choose Me
• Managed scheduling, calendars, and office workflows boosting efficiency by 30%.
• Handled 50+ weekly client communications maintaining 95% SLA compliance.
• Organized 500+ records improving accuracy and reducing retrieval time by 40%.
• Managed 100+ customer inquiries weekly achieving 98% satisfaction.
• Documented 500+ service requests increasing accuracy by 25%.
• Resolved issues with 92% first-contact resolution reducing escalations by 30%.
DEGREE & CERTIFICATIONS
CompTIA
JanBask – IT Services & Consulting
Brar Security Training & Finger Printing Ltd.
WorldWide Acquisitions Inc.